Support

Support, without friction.

For Meeting Intelligence support, include your platform, OS version, and a concise issue description.

General inquiries

Reach out for consulting, partnerships, pricing questions, or broader Edgepoint conversations.

info@edgepointsolutions.co

Product support

Help with setup, recording, transcription, subscriptions, Decision Intelligence, and troubleshooting.

support@edgepointsolutions.co

FAQ

Which platforms are supported?

Meeting Intelligence is available on Mac, iPhone, and iPad.

Does it join meetings as a bot?

No. It captures audio locally and does not join calls as a participant.

Does it work with Zoom, Teams, and Google Meet?

Yes. It works with virtual meetings and in-person conversations, and on Mac it supports both microphone capture and system-audio workflows.

Is there an offline mode?

Yes. On macOS, on-device AI features are available for offline use.

How do I manage subscriptions?

Subscriptions are managed through Apple App Store account settings.

Is there a free trial?

Yes. Meeting Intelligence Pro includes a 7-day free trial, and no payment is required to start the trial.

What are the current paid plans?

Pro Monthly is $12.99/mo and Pro Yearly is $99.99/yr. Pro is the easiest full experience, with live AI analysis during the meeting, executive summaries, and Decision Intelligence.

What happens after the trial?

After the trial, you can subscribe to Pro, keep using transcript-only mode for free, or use your own AI API key where supported.

What does Decision Intelligence include?

Decision Intelligence helps you see both decisions made and decisions still needing resolution, with owners, confidence, due dates if mentioned, and supporting context in the executive summary.

Is it built for long or interrupted meetings?

Yes. Meeting Intelligence has been improved to stay more responsive in longer meetings, preserve better transcript continuity through extended sessions, and handle iPhone interruptions with clearer paused and resumed state communication.

Can I copy or share summaries?

Yes. You can copy or share summaries for follow-up after the meeting.

Is Meeting Memory available?

Not yet. Meeting Memory is in active development and is planned as a major upcoming upgrade to make future analysis and summaries more context-aware over time.

Where is my data stored?

Meeting data is stored locally on your device by default. See our Privacy Policy.

Need the product details or download link?

Visit the Meeting Intelligence product page for feature details, pricing, privacy architecture, and the direct App Store download.